Cookies Policy

Information about Cookies

Due to the entry into force of the reference modification of the “Law of Services of the Information Society” (LSSICE) established by Royal Decree 13/2012, it is mandatory to obtain the express consent of the user of all web pages that they use expendable cookies, before they browse through them.

In TKL Europe we use Cookies in order to provide a better service to the user and provide a better browsing experience. The set of cookies of all our users helps us improve the quality of our website, allowing us to control which pages are useful or not, control are susceptible to improvement, and to identify and resolve errors.

We want to inform you about the Cookies we use, with precision below what a cookie is and what it is for, what types of cookies we use and for what purpose, and how you can disable them if you wish.

What are cookies and what are they for?

Cookies and other similar technologies, such as local shared objects, flash cookies or pixels, are tools used by web servers to store and retrieve information about their visitors, as well as to offer proper functioning of the site.

Cookies are small files that are sent to the browser and stored on the computer or other user device with information about your browsing on a website. Therefore, cookies record the activity of a user on a specific website.

The first purpose of Cookies is to provide the user with faster access to the selected services, as well as the personalization of the services provided by a website, offering each user information that is or may be of interest in terms of use that performs the services. Likewise, by using these devices, the eeb server is allowed to remember some data concerning the user, such as their preferences for the display of the pages of that server, name and password, products that interest them most, etc.

Cookies affected and Cookies excepted by the Regulations

According to the EU directive, the Cookies that require informed consent by the user are Analytical Cookies, and those of advertising and affiliation, excepting those of a technical nature, and those necessary for the operation of the website or for the provision of services expressly requested by the user.

What types of cookies exist?

In relation to the types of Cookies, there are five large groups:

Analytical cookies: collect information on the use made of the website.

Social cookies: are those necessary for external social networks.

Affiliate cookies: allow you to track visits from other websites, with which the website establishes an affiliation contract (affiliate companies).

Advertising and behavioral cookies: collect information about the user’s preferences and personal choices (retargeting).

Technical and functional cookies: they are strictly necessary for the use of the website and for the provision of the contracted service.

Cookies we use on our website

PHPSESSID: technical and strictly necessary cookie that contains the session identifier. It is deleted when you close the browser.

_lang: technical and strictly necessary cookie that contains the language of the session. It is deleted when you close the browser.

ac_cookies: technical and strictly necessary cookie that contains the value of whether the installation of cookies has been accepted. It expires in 1 year since the last update.

_ga: Google Analytics cookie that enables the unique visits control function. The first time a user enters the website through a browser, this cookie will be installed. When this user re-enters the web with the same browser, the cookie will consider that it is the same user. Only if the user changes the browser, another user will be considered. It expires at 2 years since the last update.

_gat: This cookie is associated with Google Analytics Universal. It is used to limit the request speed – the limitation of data collection in high traffic sites. It expires after 10 minutes.

_utma: Google Analytics cookie that records the date of the first and last time the user dressed the website. It expires at 2 years since the last update.

_utmb: Google Analytics cookie that records the time of arrival on the website. It expires 30 minutes after the last update.

_utmc: Google Analytics cookie used for interoperability with the urchin.js tracking code. It is deleted when you close the browser.

_utmt: Google Analytics cookie. This cookie is used to process the type of request requested by the user. It expires at the end of the session.

_utmv: Google Analytics cookie. This cookie is used to segment demographic data. It expires at the end of the session.

_utmz: Google Analytics cookie that stores the traffic source or a campaign to explain how the user arrived at the website. It expires 6 months after the last update.

_bkrmk: BlueCart cookie (BlueKnow) that stores session information. This cookie expires at 24 hours.

_bkrmku: BlueCart cookie (BlueKnow) that stores user information. It expires at 10 years old.

_bkrmkt: BlueCart cookie (BlueKnow) that records information related to event tracking. It expires at 24 hours.

How to delete cookies from the browser?

The user can configure their browser to notify and allow or reject the installation of Cookies sent by the Virtual Domain website, without damaging the user’s ability to access the contents. However, if your installation is rejected, the performance of the services on our website may decrease: it is possible that the user may not access some of the services and that the experience on our website may be less satisfactory.

To delete the Cookies installed on the device, you must configure the options of your internet browser. Then we leave at your disposal all the information to configure or disable your cookies in each browser:

Chrome

  1. Select the Tools icon
  2. Click Settings.
  3. Click Show Advanced Options.
  4. In the “Privacy” section, click on Content Settings.

-Remove cookies: Click on All cookies and site data …

-Do not allow cookies to be stored.

  1. Click Clear browsing data (empty the cache).
  2. Close and restart the browser.

For more information about Chrome click here: http://support.google.com/chrome/answer/95647?hl=es

Internet Explorer 

  1. Select Tools | Internet Options.
  2. Click on the General tab.
  3. In the “Scan history” section, click Delete browsing history on exit.
  4. Select Delete files.
  5. Select Delete cookies.
  6. Click Remove.
  7. Click OK.
  8. Close and restart the browser.

For more information about Internet Explorer click here:

http://windows.microsoft.com/es-419/windows7/how-to-manage-cookies-in-internet-explorer-9 

Firefox Version

  1. Select Firefox | History | Clear recent history.
  2. Next to “Details,” click the down arrow.
  3. Select the following check boxes: Cookies, Cache, Active session starts
  4. Using the “Time interval to delete” from the drop-down menu, select All.
  5. Click Delete now.
  6. Close and restart the browser.

You can accept or decline cookies individually in the Firefox Preferences, in the History section available in Tools> Options> Privacy.

For more information about Mozilla Firefox click here:

https://www.mozilla.org/es-ES/privacy/websites/#cookies

Safari

  1. Select the Safari icon / Edit | Restore Safari
  2. Select the following check boxes: Clear history, Delete all website data
  3. Click Reset.
  4. Close and restart the browser.

For more information about Safari click here:

http://support.apple.com/kb/PH5042

Opera

  1. Options – Advanced – Cookies.

The cookie options control the way in which Opera handles them and therefore their acceptance or rejection.

For more information about Opera click here:

http://help.opera.com/Linux/10.60/es-ES/cookies.html